Customer Service Survey Program
Our Executive Management Team wants to hear from you!
Patient satisfaction is very important to us here at Stone County Hospital. Our patient satisfaction surveys help us to identify ways of improving our services and quality of care. Ultimately, the results translate into better and happier patients.
We have partnered with Press Ganey, a survey expert, to assist us in administering patient satisfaction surveys. This survey is a short questionnaire that provides us with information and insight on our patients’ views of the services we provide. Shortly after your visit here at Stone County Hospital, you may receive a call or survey in the mail from the Press Ganey requesting that you take a few minutes to participate in a survey. This survey is given in hospitals throughout the nation. The answers are recorded anonymously and compiled into a report that is sent to us. Your identity and personal information are protected. We do not know which patients are randomly chosen, and patient names are not released in the report to Stone County Hospital — only the results.