NEWS & EVENTS
Meaningful Patient Interaction
Looking back, you can probably remember those paper charts filed away in the medical records department that got pulled out once you checked in as a patient. The chart was shared between the nurses, doctor, coders, therapists, nutritionists, and more. Everything was handwritten – some things legible and some not. Then, along came electronic medical records. Some may say this was a huge leap and major disruptor in the healthcare industry. There was no more searching for a paper chart that had to be shared, no more deciphering hard to read notes, etc. Everything was now digital, real-time and could be accessed by many at any given moment. Suddenly the doctor’s notes and orders were easier to read and there were clear concise instructions. Since everything is so instant now, decisions and following proper protocol regarding your health can be made just in time. There’s no more faxing, phone calls or waiting. This is all amazing, right?
With electronic health records, many physicians spend a lot of time clicking and searching for the orders they need to place. After all, they did not go to medical school to work in front of a computer all day. Because of all the new technological advances in healthcare, no matter how amazing and brilliant they are, this has doubled the physician workload and many complain they are spending more time putting in notes and orders in the system than spending time with their patients. Many physicians prefer rounding and patient care to sitting at a desk typing and clicking away. This has lead to a huge increase in physician burnout; a problem that fortunately the software industry has acknowledged.
Many major healthcare informatics companies are investing billions of dollars into the research and development of physician burnout so that providers can have more meaningful interactions with their patients. Artificial Intelligence (AI) and Machine Learning are front and center of the development stage. This will allow the system to learn the behaviors and patterns of the physician to predict and suggest what they may do next. This will significantly decrease the number of clicks and time spent gazing at a computer screen. Although this may seem a bit intimidating and many may be skeptical, this could save physicians much needed time to engage with patients and provide better care, and patients will notice the changes too. Many patients seek to have a physician that will spend time with them, listen to them, guide and educate them. Only time will tell if AI is right for patient and doctor interactions and the healthcare industry in general. However, this is an exciting time to see all the technological advances happening in healthcare with all of the amazing things we can now do that we couldn’t do 20 years ago.
If you are looking for a meaningful experience with your physician, the doctors at Stone County Hospital & Family Medical Center are here for you. We accept most major insurances including, but not limited to, Medicare, Medicaid, TriCare, Blue Cross/Blue Shield, Cigna, Aetna, HealthSpring, First Choice and Humana.
Stone County Hospital is a critical access hospital that proudly serves the patient population in Wiggins, Picayune, Lumberton, and Lucedale. We hope to be your number one choice for acute care, family care, trauma care, emergency care, and much more. We are located at 1434 E. Central Avenue, Wiggins, MS 39577. Please call us at 601.928.6600 to schedule an appointment.